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    Accessibility

    Welcome to Goofy Bikes! We're thrilled to bring you the best in electric bikes and scooters. Here's everything you need to know about our accessibility policy:



    Last Policy Update: 2/1/2024


    Our Commitment To Accessibility

    Goofy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

    Conformance status

    The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Goofy is fully conformant with WCAG 2.1 level AA. Fully conformant means that all parts of the content are fully conform to the accessibility standard.

    Feedback

    We welcome your feedback on the accessibility of Goofy Bikes website. Please let us know if you encounter accessibility barriers on Goofybikes.com:

    • Email: [email protected]

    • Postal address: 2001 Tyler Ave. South El Monte, CA 91775

    • We try to respond to feedback within 5 business days.

    Technical specifications

    Accessibility of Goofy relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

    • HTML
    • WAI-ARIA
    • CSS
    • JavaScript

    Assessment approach

    Goofy assessed the accessibility of Goofybikes.com by using an External evaluation


    Formal complaints

    Goofy aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

    We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.